Alert: Alarm Management

ALERT is a software product designed for remote monitoring of automated installations in the industrial and infrastructure sectors. Prevent & Alert. ALERT centralizes alarms from a supervised location and transmits them reliably and efficiently to the appropriate people, taking into account their choice of dissemination methods according to a defined schedule.

With the assurance that the information always reaches:

• The right person
• At the right time
• In the right place
• With the correct information
• Through the appropriate medium

Thanks to its enormous compatibility, both in terms of data recovery and information transmission, the ALERT solution offers a true industry-telecommunications gateway that allows responding to a multitude of needs in various fields.

ALERT is used in industrial sectors with a high level of automation, such as the automotive industry, the production of consumer goods, building automation, water management, energy, the chemical and pharmaceutical industries, infrastructure, etc.

Since each field of application presents specific needs, ALERT has been designed to adapt to all environments and related problems.

A complete solution, also available on Smartphone:

• Guarantee of alarm consideration.
• Communication with multiple data sources.
• Different channels send Alerts.
• Modular Architecture.
• Control and handling of calls.
• Detailed traceability of events / alarms.
• Real-time data transmission.
• Hourly management and work shifts.
• Upward compatibility.
• Easy configuration and great simplicity of use.

A powerful tool for security, quality and productivity:

• Ensure the safety of people: Lone Worker Protection (LWP)
• Assist in the security of buildings and infrastructure
• Minimize downtime and improve productivity
• Improve the effectiveness of production management
• Assist in reducing “non-quality”
• Enable optimal use of specialized resources
• Participate in incident prevention
• Help optimize preventive maintenance

Complete and effective alert management

ALERT combines a wide range of technologies for acquisition, processing and dissemination:

Complete connectivity to receive alarms/data

ALERT can connect with most SCADA, PLCs, DCS to receive alarms or variables.

Many protocols and dedicated connectors

ALERT can connect with most sources.

Continuous sending of the alarm until its acknowledgment

ALERT controls the generation and reception of the Alert. ALERT keeps calling following
scenarios and on-call schedules, until the alarm is acknowledged through a continuous calling process.

Information sent to a wide range of media

ALERT can use many output communication media:

Schedule management

ALERT allows managing shifts and teams according to their schedule and availability. Calendars are configured and maintained in a very visual way. In the event of a failure to call active operators, alternative scenarios are configured to guarantee the correct transmission of information.

Traceability of events, participants, actions

ALERT integrates different tabs to analyze:

• Alarms:
  • Status: Active not silenced, silenced inactive, hidden
  • Note: the alarm signal in ALERT can be transmitted in the SCADA
• Records:
  • The calls made, the media used (Voice, SMS) the silenced:
  • The person called and who silences the alarm

Always Alert

Reliability and high availability. To have even more security in the event of system failure and maintain a high level of availability, ALERT can be installed redundantly: